How it works · From first look to pickup
Start with what you see. We’ll help you understand the care it may need—and what happens when you bring it to Lava GR.
Wyoming, Michigan · Serving the Grand Rapids area
Three short steps: tell us about the interior, then the exterior, and review a plan. Your answers stay here when you go back.
Step 1 of 3 · Interior
All four images are AI-generated illustrative examples, not actual customer vehicles or promised results. Conditions vary; an inspection confirms suitable work.
Choose one interior and one exterior condition · 0 of 2 selected.
A spill, odor or moisture concern is a good reason to start with an assessment. You can explore Specialty Restoration now, or choose an exterior condition to see your complete guidance.
Choose one condition for the interior and one for the exterior. Your recommendation will appear here.
Your choices do not transfer to booking. The menu opens in this tab and may resume your saved session. Review or choose your vehicle and service there, review the current price and payment terms, and request an arrival window. Lava GR confirms the appointment. If the service isn’t offered for your vehicle, call us.
Start Over clears only this guide. It does not reset Book Online or change an appointment.
Ask the team whether ceramic protection fits your goals and what preparation the paint needs. It does not remove existing scratches or make paint scratch-proof. Confirm what is already included before adding protection to a package.
Discuss the arrangements with us before making plans. Choosing an option below only shows information; it does not request or reserve transport.
4820 Ivanrest Ave SW
Wyoming, MI 49418
Confirm your arrival with the team. An 8 a.m. drop-off gives us more time to work and may improve the chance of same-day pickup, but it does not guarantee it. Tell us if you have a deadline.
Call to discuss daytime arrival, night-before use of the drop box, special after-hours arrangements, or pickup and delivery. Confirm the timing, instructions and any fee before making plans.
All arrangements require confirmation and may involve an additional charge. Ask about timing, access, availability and cost.
Larger or special projects, such as certain aircraft or home-cleaning jobs, can be discussed individually. Availability, team size, mileage and price must be confirmed. A routine mobile maintenance wash is not offered through this guide.
Choose your vehicle size and service for the current starting price. We confirm visit length with you.
Choose your vehicle size and service to see a starting price.
Timing is confirmed with the team after reviewing your vehicle.
The range covers elapsed scheduled work, not total employee-hours or a guaranteed drop-off-to-pickup window. Heavy soil, pet hair, extraction and drying can extend the visit or require overnight time. Wait for our completion notification before coming to collect your vehicle.
Book Online is the place to explore available arrival windows for your service. The team confirms your appointment.
Book Online opens in a new tab and may resume unfinished work. Guide choices do not transfer. This page does not show live availability or reserve a date. If your combination is not offered, call us to arrange one suitable plan.
The service, vehicle condition and arrival time all affect the schedule. A requested drop-off time is not a promised pickup time.
Heavy pet hair, embedded sand, moisture, extraction and specialty restoration can require extra labor or overnight drying. Coatings may also need curing time.
Bring the vehicle at your confirmed time, and discuss any deadline before the visit. An early drop-off helps; same-day pickup is never guaranteed.
After drop-off, the team inspects the vehicle and documents its condition with photos. Here’s how the next step works.
When everything matches
If the inspection matches your confirmed booking and approved scope, we carry out that work. The team notifies you when the vehicle is ready.
When the vehicle needs something different
We contact you about the condition, recommended options and any additional cost. Extra work begins only after your approval.
If necessary work is declined and the original service can’t be completed properly, we discuss the next step with you instead of proceeding with unsuitable work or surprising you with an extra bill.
Silence does not confirm a booking or authorize extra work or charges. Some stains, odors, scratches or damage may remain; we discuss realistic limits.
Don’t be embarrassed. We’re here to help—whether it’s everyday dirt, a major spill or a vehicle that needs a fresh start.
Our team brings training and care to the job, choosing tools, products and methods suited to the materials and agreed service. The selected work and your vehicle’s condition determine the time.
Quality inspection is part of the service. We notify you when the vehicle is ready. Please wait for that notice rather than assuming the arrival window or an estimated duration is a pickup promise.
Pay any remaining balance and pick up your vehicle. Ask about the completed work, any remaining limitations and the care or curing guidance that applies to your service.
A little knowledge goes a long way
Plain-language explanations now. Short Lava GR educational videos can be added here later.
Detailing clay helps remove contaminants bonded to the paint’s surface that ordinary washing may leave behind. It is a preparation step; paint correction is a separate decision.
Read Meguiar’s explanation →PLANNED VIDEO TOPIC · NO VIDEO AVAILABLE YETCorrection uses polishing to improve suitable paint defects. Ceramic coating protects prepared paint and can make care easier. A coating does not remove existing scratches or make paint scratch-proof.
Read Lava GR’s correction guide →PLANNED VIDEO TOPIC · NO VIDEO AVAILABLE YETCleaning and being ready to leave are different milestones. Moisture in carpet, upholstery or deeper materials can extend a visit. Ask about the drying needs of your vehicle.
Review timing & preparation ↓PLANNED VIDEO TOPIC · NO VIDEO AVAILABLE YETCall and describe the vehicle and your concern. An inspection can help the team recommend suitable work. Examples and photos are guidance, not a final diagnosis.
No. The guide works on this page only. The booking link opens the existing menu in a new tab, where you review or choose your vehicle and service and review current prices and payment terms. The team confirms the requested appointment.
Yes—ask first. Availability for the specific seat, manufacturer instructions, cleaning methods and removal/reinstallation responsibilities must be verified before the team promises any work. It is not presented as included in detailing.
Yes. Heavy pet hair, sand, moisture and restoration issues may require extra work. The team discusses options and additional cost with you before doing extra work.
Explore the existing booking menu or call us for help choosing.